LIVE ARRIVAL GUARANTEED
All animals are shipped via FedEx Priority Overnight Delivery Service in appropriately sized insulated shipping boxes. Most deliveries are guaranteed to be delivered by 10:30 am but this is not always the case. It is your responsibility to ensure an adult will be home and available to receive your package all day in the event of a carrier delay. Packages must be received on the first delivery attempt in order for your live arrival guarantee to remain valid. In addition, you must e-mail us or leave us a FacebookMessage within one hour of receiving your package with the validation code located on your invoice inside the box. Failure to do so will void any health guarantee. The hour begins with the shipping carriers delivered time via the tracking number. Due to extreme weather conditions orders may be delayed or canceled at our discretion. At this time we do not offer airport-to-airport service.
Please contact us with your zip code for an exact shipping cost. Normal shipping charges are between $25 and $55 depending on your location for Priority Overnight. We ship exclusively through Reptiles2You.com and highly recommend them for quality service and shipping supplies..
We are an approved FedEx Certified Live Animal Shipper and have been since July 1st 2010.