be nice, or be gone (:
will always operate under a professional and courteous manner
with you and we expect the same in return. We promise to provide
you with the best quality animals possible and honestly and accurately
represent all of our animals for sale. Our goal is for your 100%
satisfaction each and every order.
Arrival is guaranteed on all shipments as long as an adult is
home to receive the package on the first delivery attempt. In
addition, you must e-mail us or leave us a message on Facebook
within one hour of receiving your package with a validation code
located on the inside of the box to let us know it has arrived.
Failure to do so will void any health or live arrival guarantee.
are guaranteed to be properly sexed*, healthy & feeding prior
to shipping. In addition, all animals have a seven day health
guarantee as long as the proper care has been provided for based
on our experience and recommendations. If any animal is deemed
unhealthy by us within seven days, a replacement animal will be
sent or a full refund will be issued for the purchase price of
the animal. Photos must be provided to our expectations to receive
a refund. In some cases we may require the deceased animal to
be sent back to us at our expense. We will not be held responsible
for any vet bills or other expenses.
sexed geckos are not guaranteed to be properly sexed.
the right to refuse the sale of any of our animals to anyone for
any reason for the safety and well being of our animals. All sales
are final. We cannot accept the return of any animal for any reason
again for the safety of our collection. We take quarantine and
animal safety very seriously. We reserve the right to grant or
deny our health guarantee due to improper care or husbandry based
on our experience and opinion. After seven days, buyer assumes
all responsibility for the purchased animal including the health
and proper sex of the animal.
is the buyers responsibility to adhere to their local and state
laws concerning animal purchases. No Western Hognose snakes will
be sold or shipped to the state of Colorado. Illinois residents
will be required to provide proof of a valid permit.